Privacy Policy
Last updated: September 15, 2026
Quick summary
- We ask for your name, mobile number, and trade when you request a demo on this site.
- If you call our AI receptionist demo line, we may record or transcribe the call.
- We send informational text messages, such as replies to your request, follow-ups, and appointment reminders, only if you check that box, and send marketing texts only if you check that separate box.
- We do not sell your personal information, and mobile opt-in data is never shared with third parties for their own marketing.
- You can stop texts anytime by replying STOP, or by contacting us using the details at the bottom of this page.
Text messaging (SMS) policy
By submitting the demo form on this site and checking the applicable consent box, or by texting us directly, you agree to receive text messages from Digital Waters Solutions, a DBA of The Rooted Waters Group LLC, related to the option(s) you selected: informational messages such as replies to your request, follow-ups, and appointment reminders, and/or marketing messages about our offers and service updates.
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
Reply STOP at any time to stop receiving text messages from us. Reply HELP for help. You can also contact us directly using the information in the "Contact us" section below.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Consent to receive text messages is not a condition of purchasing any goods or services.
Information we collect
- Contact details you submit through our demo form, such as your name, mobile number, and trade.
- Call audio and transcripts if you call our AI receptionist demo line (see "Call recording" below).
- Basic website usage information, such as pages visited and general location, collected through analytics tools (see "Cookies and analytics" below).
- Any information you send us directly, such as by text, email, or phone.
How we use it
- To respond to your demo request and text you an example of how the system works.
- To follow up about our services if you've agreed to receive marketing messages.
- To operate, maintain, and improve this website and our demo system.
- To meet legal, security, and compliance obligations, including those required by mobile carriers.
How we share it
We do not sell or rent your personal information. We share information only with service providers who help us run this website and our texting and phone systems, such as our hosting provider, database provider, and customer relationship management (CRM) platform, and only as needed for them to do that work on our behalf.
Mobile phone numbers and text message opt-in data are never shared with anyone, including these service providers, for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
We may also share information if required by law, or to protect the rights, property, or safety of Digital Waters Solutions or others.
Cookies and analytics
We may use cookies and similar technologies to understand how visitors use this website and to improve it over time. You can control or disable cookies through your browser settings. Turning off cookies may affect how some parts of this website work, but it will not affect your ability to request a demo by phone or text.
Call recording
If you call our AI receptionist demo number, the call may be recorded and transcribed so you can hear how the system responds and so we can improve it. By calling this number, you consent to the call being recorded.
Data retention
We keep your information for as long as needed to respond to your inquiry, provide our services, and meet legal and accounting requirements. When it's no longer needed, we delete or anonymize it.
Your privacy rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing messages at any time. You can opt out of text messages by replying STOP, or exercise any of these rights by contacting us using the information below.
Children's privacy
This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Data security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet or mobile network, or method of electronic storage, is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "last updated" date. Continuing to use this website or our texting service after changes are posted means you accept the updated policy.
Contact us
Digital Waters Solutions, a DBA of The Rooted Waters Group LLC